Privacy Policy

Depending on how you interact with our website, we may collect information including:

Name · Email address · Telephone number · Billing and delivery address · Order and purchase information · Account information · Communications with customer service · Technical information relating to your interaction with the website · Marketing preferences · Information reasonably required to process or deliver an order.

Payments may be processed through authorised third-party payment service providers.

OMR PERFUMER does not intentionally store complete payment-card details where payments are processed directly by an independent payment provider.

Payment providers may process information according to their own privacy and security policies.

Personal information may be processed where reasonably necessary to: process and fulfil orders; confirm payments; arrange delivery; provide customer support; communicate regarding an order; manage returns, refunds or disputes; maintain website security; prevent fraudulent transactions; maintain business and transaction records; comply with legal or regulatory obligations; improve our website and customer experience; and send marketing communications where permitted and where the appropriate consent or other lawful basis exists.

We will not use customer information for promotional communications where doing so would violate applicable law.

Where marketing consent is required, customers should be given an appropriate opportunity to provide or withhold that consent.

Customers may request to stop receiving eligible marketing communications using the unsubscribe mechanism provided or by contacting us.

Transactional communications concerning an existing order may still be sent where reasonably necessary.

Our website may use cookies and similar technologies necessary for functionality, security, shopping-cart operation, analytics and customer experience.

Where required by applicable law, consent will be obtained before non-essential cookies or similar technologies are activated.

Personal information may be shared with service providers only where reasonably necessary for legitimate purposes such as: payment processing; order fulfilment; courier and delivery services; website hosting; technical support; fraud prevention; analytics; customer communications; and legal and regulatory compliance.

We do not sell customer personal information as a commercial product.

Certain service providers may process information outside the United Arab Emirates.

Where personal information is transferred internationally, appropriate measures will be taken where required under applicable data-protection legislation.

Reasonable administrative, organisational and technical measures are used to protect personal information against unauthorised access, loss, alteration, misuse or disclosure.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

Personal information will be retained only for as long as reasonably necessary for the purpose for which it was collected or as required for legitimate business, accounting, tax, dispute-resolution, fraud-prevention or legal purposes.

Information that is no longer required will be appropriately deleted, anonymised or otherwise handled in accordance with applicable requirements.

Subject to applicable law and relevant exceptions, individuals may have rights concerning their personal information, including requesting access, correction, restriction or cessation of certain processing.

Requests may require reasonable verification of identity before being processed.

Our website may contain links to external websites or services.

OMR PERFUMER is not responsible for the independent privacy practices of third-party websites. Customers should review the relevant third party's privacy information before providing personal information.

This Privacy Policy may be updated when reasonably necessary to reflect changes to our services, technology, business operations or applicable requirements.

The latest version will be published on this website together with an updated revision date.

This Privacy Policy shall be interpreted in accordance with applicable data-protection and consumer-protection legislation of the United Arab Emirates, including applicable requirements concerning the processing and protection of personal data.

Questions or requests concerning privacy or personal information may be submitted through the official contact details published on the OMR PERFUMER website.